If for any reason you are not satisfied with your purchase, you may return it for an exchange or refund within 30 days after you receive it.
Instructions for returns:
* Before returning an order you must contact us to receive the return address and a Return Code (RC#). Call us toll-free: 1-800-242-2689 (USA & Canada) or email us at: firstname.lastname@example.org
* All merchandise must be returned in the same condition as received with original packing only.
* The Return Code (RC#) must be clearly marked on the package. This will help us to speed up your return.
* Please be aware that we do not refund the shipping charges or the return cost unless the product is defected or an error was made.
* When exchanging a product, you do not have to wait for us to receive it in order to place a new order. We will issue you the refund once the returned product arrives.