Return Policy

If for any reason you are not satisfied with your purchase, you may return it for an exchange or refund within 30 days after you receive it. 

Instructions for returns:

Before returning an order you must contact us to receive the return address and a Return Code (RC#). Call us toll-free: 1-800-242-2689 (USA & Canada) or email us at: info@holylandirect.com

* All merchandise must be returned in the same condition as received with original packing only. 

* The Return Code (RC#) must be clearly marked on the package. This will help us to speed up your return.

* Please be aware that we do not refund the shipping charges or the return cost unless the product is defected or an error was made.

* When exchanging a product, you do not have to wait for us to receive it in order to place a new order. We will issue you the refund once the returned product arrives.